Do you offer website care plans if i am not hosting with you?
No, at the moment I only offer WordPress care packages to clients who are hosting their website through Mimzza Designs. This helps me give my clients the ultimate peace of mind that I’ve got their back from hosting to website design.
What happens if my website goes down, breaks, or is hacked?
My website care package plans include preventative care, so I do hope none of these issues do occur. However, if your website goes down I will be right there to restore a backup and get your site live again. If it breaks, I have a look at it and fix the problem. I cannot promise your website will not be hacked but If It does I will investigate the cause and refer you to specialist hack removers who will help you further with cleaning up the infection and saving your website. The cost of hack repair differs starting from about $429 and I would advise you on the route to take if that were to happen. After the infection is removed, I will work to get your website restored if this is possible.
What if I have more than one website that needs managing?
All my WordPress care plans cater for one website only. A single domain eg. www.mimzzadesigns.com If you have more than one website that you need managing you’ll need a plan for each one. You of course can choose a different plan for each website you want me to take care of. I can definitely take care of all your websites for you.
Are your care plans contract-based?
No, you can decide to stop your website care plan at any time if you are on the monthly rolling payment by simply cancelling your direct debit. If you are on the annual plan, your plan will continue until the date you have paid. The annual fee is non-refundable.